Whoever came up with the saying, “Many happy returns” was referring to us. Ok, not really, but we try. If it’s broken, we’ll replace it. If you it doesn’t fit, we’ll swap it. If you want a complete refund, we’ll do so providing the merchandise is in new, unopened and unused condition. Because honestly, do you want to be that guy on the news being interviewed in the cap you tried to return? Awkward.
If you do intend to return or exchange something you need to alert us by phone or email. We promise not to make it weird, we just need to be prepared, also we may try to talk you out of it, or just complain about the weather here in the Adirondacks, but mostly, we’ll work to make it right. Quickly.